Last updated: 14 October 2026. We want you to love your Pop Co. If something is wrong with your order, here is how we make it right.
1. Returns
Because our products are food and drink, we cannot accept returns once delivered, unless the product is damaged, defective, leaking or not what you ordered.
2. What to do if something is wrong
Contact us within 24 hours of delivery with your order number and a clear photo of the product and its packaging. Email smashsoftdrinks@gmail.com or call +91 96452 24400.
3. Replacements and refunds
If your claim is approved we will, at our option, send a replacement with your next delivery or refund the amount paid. Refunds for online payments go back to the original payment method (UPI, card or netbanking) and usually reach you within 5–7 working days after approval. For cash on delivery, we will arrange a replacement or a bank/UPI refund.
4. Cancellations
You can cancel an order before it is dispatched by contacting us. Orders are delivered the next day in our delivery areas in Kochi, so please contact us as early as possible.
5. Contact
Pop Co (TP Foods & Beverages), Kochi – 682020, Kerala, India · smashsoftdrinks@gmail.com · +91 96452 24400